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Richmond & Kingston SENDIASS


Welcome to Richmond and Kingston Special Educational Needs and Disabilities Information Advice and Support Service or SENDIASS. It is a free, confidential and impartial service for parents and carers, children and young people (up to 25 years).

The type and range of support offered includes:

  • Information on this website as well as our social media channels. This covers a wide range of topics and aims to enable most people to self-advocate.

  • Advice via our telephone helpline and email service. This aims to help parents, carers and young people to understand the information and apply it to their individual situation.

  • Support on a one-to-one via phone, online meeting or face-to-face for young people and any parents or carers who cannot advocate for their children without extra help. 

  • Information, advice and support around the local offer, local policy and SEND law. All our staff are independently trained in SEND law.

  • Signposting to alternative and additional sources of local and national information, advice and support.

  • Information, advice and support covers a wide range of topics including: local support networks; education, health and social care services; your own or your child’s rights in education, health and social care; SEN Support; Exclusions; transport; The EHCP process; mediation and dispute resolution; appeals to SEND tribunal.

Who is the service for?

The service is for parents who have a child/children up to the age of 25 that has/have Special Educational Needs or disabilities and young people aged 16-25 who have Special Educational Needs or disabilities. Young people 16 and over can access the service in their own right or with the support of their parents.

This service is free

Opening Times








09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00




We try to provide the information, advice and support that you need. Can you help us to do better?

Local Offer

Click below to view the local offer for young people with Special Educational Needs and Disabilities (SEND) in Kingston and Richmond

Get in Touch

We operate an open referral system for this service. Please call or e-mail to make a referral into the service. If your call is not answered, please leave a message and we will return your call. 

Young people reading together in a classroom setting

Get in Touch

t: 0808 164 5527



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